如何降低员工离职率.pptVIP

How to reduce employee turnover如何降低员工离职率 John Z. Yang Fordham University GBA BiMBA, Peking University Why are employees leaving the organization-personal issues员工离职之个人原因 Family responsibilities 家庭责任 Plan to study MBA MBA进修计划 Plan to become self-employed 自己创业 Health reasons 健康原因 Spouse relocation 配偶工作地点变化 Imbalance between work and personal life 工作与个人生活的不平衡 Too long to commute to work places 上下班交通耗时 Why are employees leaving the organization-career issues 员工离职之职业发展原因 Lack of career / promotion opportunities 缺少职业发展及晋升机会 Mismatch between job and career goals 工作与职业目标不符 Lack of opportunity to develop new skills 缺少提高技能的机会 Lack of trust to make important decisions 缺少上级信任，无决策权 Limited training programs 培训机会有限 Glass ceiling 等级限制 Lack of challenging assignments 工作缺乏挑战性 Why are employees leaving the organization-compensation员工离职之薪酬原因 Overall dissatisfaction with pay 对整体薪酬不满 Dissatisfaction with company benefits 对公司福利不满 Pay is below industry average 薪酬低于行业平均水平 Lack of incentives such as bonus/options 缺少激励机制，如奖金，期权等 Skills are not rewarded with better pay 技能未能得到更好的回报 Compensation is seniority-based 资历决定薪酬 There is inequality in income distribution 公司存在收入分配的不平等 Why are employees leaving the organization-job-related issues员工离职之工作原因 Gap between expectation and real work 工作内容与期望不符 Overwork with too many responsibilities 工作责任过重 No opportunity to use skills and knowledge技能和知识无法发挥 Uninteresting and unchallenging work 工作乏味无挑战性 Lack of clarity about job responsibilities工作职责不清 Lack of quick feedback on performance 缺少对工作表现的反馈 Lack of trust from supervisors 上级缺少信任 Why are employees leaving the organization-work relationships员工离职之责任原因 Conflict with my immediate supervisor 与直接上级的矛盾 Conflict with my co-workers 与同事的矛盾 Conflict with my subordinates 与下级的矛盾 Conflict with customers and vendors 与客户及供货商的矛盾 Management has no confidence in me 管理层的不信任 Have lost trust in senior management 对高层管理人员失去信任 My immediate boss is a jerk 直接上司无能 Why are employees leaving the organization-work structure 员