少儿英语-关于动物的英语单词_1.docxVIP

关于动物的英语单词 PAGE 1 关于动物的英语单词 关于动物的英语单词1、 Good morning/afternoon/evening, sir/madam. 早上/下午/晚上好，先生/女士。2、 Good night. 晚安。3、 Have a good time! 祝您过得愉快！4、 Wish you a most pleasant stay in our hotel. 愿您在我们酒店过得愉快！5、 I’m sorry. 对不起，很抱歉。6、 Excuse me. 打扰一下，对不起。7、 Sorry to have kept you waiting. 对不起，让您久等了。8、 Just a moment, please. 请稍等一下。9、 I apologize for this. 我为此道歉。10、Can I help you. 我能帮您吗？11、It’s very kind of you. 您真客气。12、Thank you. 谢谢您。13、You are welcome. 不用谢。14、I am at your service. 乐意为您效劳。15、Turn left/right. 往左/右转。16、 This way, please. 请这边走。17、 It’s on the second floor. 在二楼。18、 Happy birthday! 生日快乐！Happy New Year! 新年快乐！Merry Christmas! 圣诞快乐！19、 May I come in? 我可以进来吗？20、 May I know your room number and name? 我能知道您的房间号码和姓名吗？总台基本句型一、预订服务Good morning. This is Room reservation. May I help you?早上好，客房预订处，我能为您做什么？What kind of room would you like to reserve ?您想订哪种类型的房间?A single room or a double room ?要单人间还是双人房间？For which dates do you want to book the rooms ?您想订哪几天的房间呢？What time will you be arriving?您将在何时到达？May I know your name ?您能告诉我您的名字吗？How long will you be staying?您将要住多久？I’d like to confirm your reservation.我要确认一下您的预订。I’ll check the room availability.我查查客房预订情况。You should pay a deposit of US$1000 beforehand .您应预期付1000美元的定金。There is a 10 per cent discount .10%的折扣。二、接待服务What kind of room would you be prefer?您要什么样的房间？Have you got a booking?您预订了吗？A single room or a double room?要单人间还是双人房间？A double room costs 368 Yuan per night .双人房的房价是每晚368元。Breakfast is also included.早餐也包括在内。May I see your passport?我能看一下您的护照吗？Could you fill in this form, please?请您填一下这张登记表好吗？This is your room card and room key?这是您的房卡和房间钥匙。Could you sign your name, please?请您签一下名，好吗？If you leave after 6:00 p.m , you’ll have to pay the full account.晚上六点以后退房,按全天收费计算.You’ll have to register individually, please.请你们分开登记。How would you like to pay , sir , in cash or by credit card ?先生，请问您是用现金付款还是用信用卡付账？I feel terribly sorry . this is the busiest season