不合格品控制程序.docVIP

文件编号 不合格品控制程序 Nonconforming Control Procedure 页 次 Page PAGE 1/ NUMPAGES 5 1.目的Purpose: 本程序旨在确保所有不合格品都能得到适当的处理，防止不符合规定要求的产品被非预期的使用。 Take in to the judge handle to the non-conforming product, and notify concerning the working talent section, in order to prevent the non-conforming product expects using. 2.范围Scope: 本程序适用于对从进货检验到出货检验各环节发现的不合格品的处理，具体包括不合格的生产性原辅材料，外协件，在制品，半成品和成品等。 Be applicable to form the raw material to sell behind the control of the non-conforming product, include the raw material, cooperation part, WIP, semi-processed product, finished product and etc. 3.定义Definition： 不合格：未满足预期要求。 Non-conforming: did not meet the expected requirement. 4.职责Responsibility： 业务部：向客户申请成品特采，并跟催客户回复；对因不合格而出现交期推迟，与客户沟通。 Business Dept: Apply purchase for the customer, and get the feedback; Communication with customer if there is any delay. 技术部：参与不合格品评审；从技术角度制定不合格品返工方案，并协助生产对不合格品返工。 Technical Dept: participate in the non-conforming product review; formulate the rework plan from technical side, to assist the production dept to rework. 采购部：原材料，外协件不合格品评审申请；与供应商联系并沟通不合格处理结果。 Purchase Dept: Apply for non-conforming product of raw material, cooperation part; Communication with supplier about the non-conforming result. 生产部：参与不合格品评审；执行内部不合格品评审结果。 Production Dept: participate in the non-conforming product review;Implement internal result of non-conforming audit. 质量部：原材料，外协，制程，成品不合格品确认，不合格标识，隔离；申请不合格品评审；不合格品处理结果验证；协助业务部向客户申请特采；协助生产部跟踪不合格处理全过程。 Quality Dept: Confirm the raw material, cooperation part, production and finished product;Marking of non-conforming parts, isolation, apply for non-conforming audit;Verify the non-conforming disposition; to assist the business dept to purchase from customer; to assist the production dept to follow the process. 5.流程Flow： 详见附件《不合格品控制流程图》 See attachment《non-conforming flow chart》 6.评审Audit: 6.1制造过程中，操作人员根据要求对在制品进行检查，并挑出不合格品。制造过程发现不合格品，按照以下分类进行处理： During the manufacturing, the operator should inspect the product, and pick the non-conforming prod