北大光华组织与管理week2.pptxVIP

Chapter 2;You should learn to: Discuss management’s relationship to other academic fields of study Explain the value of studying management history Identify some major pre-twentieth-century contributions to management Summarize the contributions of the scientific management advocates Describe the contributions of the general administrative theorists ;Learning Objectives (cont.);Management’s Connection To Other Fields;;Development Of Major Management Theories;Historical Background Of Management;Scientific Management;Illustration;Ordinary Management V.S. Scientific Management;EXHIBIT 2.2: TAYLOR’S FOUR PRINCIPLES OF MANAGEMENT;Separation of plan and execution;Critique of SM;德胜洋楼清洁马桶的流程;Harry Braverman’s Critique;General Administrative Theorists;EXHIBIT 2.3: FAYOL’S 14 PRINCIPLES OF MANAGEMENT;General Administrative Theorists (cont.);EXHIBIT 2.4: WEBER’S IDEAL BUREAUCRACY;The position of the official;Bureaucracy versus Democracy ;Quantitative Approach To Management;古典管理理论;Toward Understanding Organizational Behavior;EXHIBIT 2.5: EARLY ADVOCATES OF OB;Hawthorne Studies started in 1924 at Western Electric Company began with illumination studies intensity of illumination not related to productivity Elton Mayo - studies of job design revealed the importance of social norms as determinants of individual work behavior changed the dominant view that employees were no different from any other machines;The two major functions of an industrial plant (organization);Philosophy of human relations;对梅奥的批评;　一个农民向神父诉苦说：他的小茅屋可怕地拥挤，神父建议他把母牛牵到房间去，下一个星期又把羊放进去，再下一个星期又把马放进去，农民更厉害地抱怨起自己的命运来．于是神父劝他把牛牵出去，下一周把羊放出去，再下一周把马放出去，最后农民感激地对神父致谢，因为神父减轻了他的负担．;梅奥之后的“社会人”思潮;　在人类的商业活动中，经济利益决非是首要和唯一的原动力，他在使人们愿意去工作的激励因素排名中是很靠后的．．．工作中的人们不仅仅是“经济人”，更是社会性动物，他们不仅有经济需要，还有个性和社会的需要。工作提供给他们的不仅是一种生存手段，更是一种生活方式．．．．．当我们放弃“经济人”的观念时，我们开始质疑商业组织的理念：它是???只是一种为了提高生产效率的合理的运营组织。 　－－Roethlisberger,F.J.,1984,pp.12-13;Current Trends And Issues;Current Trends And Issues (cont.);Current Trends And Issues (cont.);Types of E-Commerce