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Dialogue A: Good morning. This is maintenance reception, Teng Da Automobile company. What can I do for you? B: Yes, this is Mr. Tang. I’d like to make an appointment to repair my car this week. A: Well, let’s see. I’m afraid it is fully booked on Monday and Tuesday B: How about Thursday? A: Sorry, but I have to say that it is fully booked on Thursday too. So, will Wednesday be O.K. for you, Mr. Tang? B: I have to work on Wednesday. By the way, is it available on Saturday?. A: Saturday. Let me have a check. Oh, great. It will be available on Saturday afternoon this week. B: That’s fine. Thank you, I’ll come then. Words and Phrases 1. maintenance [meintin?ns] n. 维持;保持;维修; 保养;维修保养费用;生计 2. reception [risep∫?n] n. 接见;接待;欢迎;接纳,承认 3. appointment [?p?intm?nt] n. 任命,选派;约会,约定,预约 4. available [?veil?bl] adj. 可以得到的,可达到的,可用的;有用的,有效的 5. check [t∫ek] vt. 检验,校对,核算 Notes What can I do for you? 我能帮您什么忙吗? make an appointment 预约 let’s see. 我看一看。 it is fully booked. 已经预约满了。 How about…? ……怎么样? By the way 顺便问一下 have a check 核查一下 Related Links I’d like to make an appointment to repair my car. 我想预约个时间修理一下我的车。 Could I make an appointment to repair my car this week? 我能不能预约这周修理一下我的车? sometime this week 这个星期随便什么时候 Either on Wednesday or Thursday. 星期三或星期四都可以 Would it be possible to repair my car tomorrow? 明天能修理一下我的车吗? 5.6 Maintenance Reception 维修接待 The unit aims to enable students to : Develop their ability to talk about the wrongs of cars ; Improve ability to make a good conversation with customers; Learn some useful words and expressions. 分项目目标 Teaching objective 分项目目标 The method of approach Discussing, listening, reading, presenting and role-playing by the students; Explanation and demonstration by the teachers; After-class research and practice by the students. Dialogue Repairman: Nice to you, Mr. Tang. I’m in charge of repairing your car. Customer: Nice to you. Repairman: what’s the matter with your car? Customer: I think something must be wrong with the eng
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