质量管理与实务训练.pptxVIP

特聘教授 首席运营官;;优等品 一等品 合格品;我国工业产品质量水平划分;什么是质量?;什么是质量?;ISO9000对质量的定义 94版本 2000版;;;;第一方质量认证:;第一方质量认证;;如果说安全是员工的生命线的话, 那么质量便是企业的生命线;案例;;;戴明全面质量管理的14要点;戴明全面质量管理14要点(续); 7. The responsibility of foremen must be changed from sheer numbers to quality...[which] will automatically improve productivity. Management must prepare to take immediate action on reports from foremen concerning barriers such as inherited defects, machines not maintained, poor tools, fuzzy operational definitions.;10. Eliminate numerical goals, posters, and slogans for the work force, as