餐厅主管英文自我评价.docxVIP

餐厅主管英文自我评价 Seasoned, customer-centric, and performance-driven professional with progressive years of experience in full-service hospitality operations. Show broad background in providing hands-on leadership to achieve solid business results. Exemplify successful efforts in addressing guests’ needs and concerns to continuously improve service standards, quality, and profitability. Proven effectiveness to multitask in a globally competitive and fast-paced environment with dedication to superior service. Willing to travel extensively. 1, smiling In the hotel daily business process, require each employee to treat the guests, must be reported with a sincere smile, it should be free from time, place and emotional factors, are not subject to conditions. Smile is the most vivid, the most simple, most direct welcome. 2, proficient in the work required for their employees to be proficient in every aspect, and as far as possible to be perfect. Employees should be familiar with their business work and systems, improve service skills and skills. A journey of a thousand miles begins with a single step. In order to make himself proficient in the business, we must have a good training course and constantly sum up experience in practice to learn from each other, so that we can do our utmost in service. The quality of service and work efficiency, reduce costs and enhance competitiveness have an important role. 3, ready to be ready to serve the guests. In other words, only the sense of service is not enough, must be prepared in advance. Preparations include mental preparation and behavior preparation, as the preparation must be done in advance. Such as before the arrival of the guests, all the preparatory work for the good, at a ready to serve them in the state, not rush. 4, attention is to treat every guest as a God rather than neglect the guests. Employees are sometimes easy to overlook this part, and even negative servic