ACCENTURE：管理咨询经典.pptx

Lecture – Management Consulting: An IntroductionJürgen Zech2001 AprilAGENDAIntroduction/ExpectationsExample consultant companyConsulting: Nature, Trends, CareersSelected Methods (frameworks)Research (some basics)Graphics (from data to chart)AGENDAIntroduction/ExpectationsExample consultant companyConsulting: Nature, Trends, CareersSelected Methods (frameworks)Research (some basics)Graphics (from data to chart)ACCENTURE: MISSION AND VISIONOur Mission:Helping our clients create their future.Our Vision: To become one of the worlds leading companies, bringing innovations to improve the way the world works and lives.ACCENTURE: CORE VALUESQuality Client Service – Understand and meet client expectations 100 percent of the time. One Global Firm – Act to enhance the collective values of the global partnership, while sustaining local culture.Integrity – Act with openness and honesty. Always.Stewardship – Think future oriented; act and invest to build a stronger firm for tomorrow.Best People – Are highly competent and make a commitment to excellence, teamwork, and the success of our clients.Respect for the Individual – Treat each person as we would like to be treated.ACCENTURE: IMPORTANT MILESTONES1989 Andersen Consulting becomes a separate business unit from Arthur Andersen$1.6 billion21,400 employees1991Horizon 2000 Initiative to develop mission and strategic plan$2.3 billion25,000 personnel1993Andersen Consulting issues its first annual report$2.9 billion27,000 employees1997Andersen Consulting creates a global network of communications-focused solution centers in an effort to set the standard for speed and quality of performance$6.6. Billion 53,000 employees1998$8.3 billion65,000 employees2000Joe Forehand becomes Managing Partner and introduces the 100 Day PlanAndersen Consulting wins arbitration against Arthur Andersen01.01.01Accenture, formerly known as Andersen ConsultingACCENTURE GLOBALLYEmployees: over 65,000Countries: 48Revenue ‘99: 8,9 Billion USD Clients: The