电子商务和供应链管理.pptxVIP

Chapter 4 – E-Commerce and Supply Chain Management第4章 電子商務和供應鏈管理Operations ManagementbyR. Dan Reid Nada R. Sanders3rd Edition ? Wiley 2005PowerPoint Presentation by R.B. Clough – UNH M. E. Henrie - UAALearning Objectives 學習目標Describe the structure of supply chains說明供應鏈的架構Describe the bullwhip effect說明長鞭效應Describe the issues affecting supply chain management說明影響供應鏈管理的議題Describe B2B and B2C electronic commerce說明B2B和B2C電子商務Describe global issues in supply chain management說明在供應鏈管理的全球議題Learning Objectives (continued)Describe the role of purchasing in supply chain management說明在供應鏈管理中採購的角色Describe the ethics of supplier management說明供應商管理的道德Describe sourcing issues說明商源議題Describe strategic purchasing partnerships說明策略採購夥伴Describe supply chain distribution說明供應鏈分佈Learning Objectives (continued)Describe integrated supply chain management說明整合供應鏈管理Describe supply chain performance measures說明供應鏈績效衡量Describe trends in supply chain management說明供應鏈管理趨勢Supply Chains SCM供應鏈和供應鏈管理A supply chain is the network of all the activities involved in delivering a finished product/service to the customer供應鏈是將已完成的產品/服務遞送到顧客得所有活動的網路Sourcing of: raw materials, assembly, warehousing, order entry, distribution, delivery 商源: 原材料、組裝件、倉儲、訂單項目、分佈、遞送Supply Chain Management is the vital business function that coordinates all of the network links供應鏈管理是協調所有網路連結的關鍵企業功能Coordinates movement of goods through supply chain from suppliers to manufacturers to distributors協調透過供應鏈從供應者到製造者到批發商的物品移動Promotes information sharing along chain like forecasts, sales data, promotions促進延著供應鏈中如預測、銷售資料、和促銷等資訊分享Components of a Supply Chain供應鏈的元素External Suppliers– source of raw material外部供應商—原料的來源Tier one supplier supplies directly to the processor第一層供應商直接供應給製造者Tier two supplier supplies directly to tier one第二層供應商直接供應給第一層供應商Tier three supplier supplies directly to tier two第三層供應商直接供應給第二層供應商Internal Functions include – processing functions內部功能包括—處理製造功能Processing, purchasing, planning, quality, shipping處理製造、採購、規劃、品質、運輸External Dis