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Report on China SMEs’ Human Resources Digitization Status and Trend 2021 2 02 03 04 06 07 08 09 10 11 12 13 14 15 16 17 18 20 2020 1 1. Deloitte Insights The Fourth Industrial Revolution is here – are you ready? /content/dam/insights/us/articles/4364_Industry4-0_Are-you-ready/4364_Industry4- 0_Are-you-ready_Report.pdf. 2020 2 01 38.2% 500 HR 68.8% 02 37.5% 35.5% 27.7% / 03 04 70% 2020 3 1-50 50-200 201-500 37.0% 38.9% 24.1% 2020 0.2% 4.1% 4.8% 7.0% 27.8% 66.8% 2020 4 12.6% 7.5% 7.0% 4.1% 5.8% 58.2% 0.7% 500 • • • 58.2% 12.6% 2020 5 01 2020 6 Josh Bersin2 Josh Bersin DHR , 2020 , /ResearchReportDetail_3Pz4Xko03P1f3Po03Pk9lp1fIu1fXk1fIuz45G8ip0k9lq1f.hr?%E7%94%A8%E5%8F%8B-yonyou- 2020%E5%B9%B4%E4%BA%BA%E5%8A%9B%E8%B5%84%E6%BA%90%E6%8A%80%E6%9C%AF%E6%8A%A5%E5%91%8A%E4%B8%AD%E6%96%87%E7%89%88 Josh Bersin, Untangling The HR Tech Market 2021, /dealing-with-disruption-how-the-new-normal-is-shaking-up-the-hr-technology-market/ • 20 70 80 • 20 90 -21 10 HR • 21 10 • 2020 1 1 Josh Bersin 3 2020 Facebook Josh Bersin 2020 2020 7 AI 5G Z • • • • • • • • • • • • • • • • • • • • • • • • 2020 8 ISG 2019 4. ISG 2019 /articles/2019-industry-trends-in-hr-technology-and-service-delivery 48% 31% 22% 26% 15% 6% 30% 20% 10% 0% 90% 6% 7% 80% 13% 70% 60% 26% 50% 40% 100% 2018 2020 SaaS • • SaaS • • 2020 9 02 2020 10 -IDC 2020 5. -IDC 2020 /c/zh_cn/solutions/small-business/digitalmaturity-2020.html#~digital-maturity-index 2020 11 38.2% 61.8% 1 55.60% 30% 50% 24.40% 58.30% 37.90% 71.70% 38.40% 500 500 2 2020 12 4.3% 3.1% 2.0% 1.6% 1.2% 37.5% 35.5% 27.7% 3 4. /articles/2019-industry-trends-in-hr-technology-and-service-delivery 2020 13 03 2020 14 2020 15 15 4 74.1% 67.7% 62.0% 58.9% 53.8% 34.2% 29.7% 29.1% Employee Experience 5 91.1% 76.7% 70.2% 68.7% 61.7% 16 2020 6 88.3% 85.7% 77.2% 66.8% 64.2% 62.9% 59.3% 58.3% 17 2020 • • • • • • • • • • • • • 18 2020 19 2020 20 2020 1000 18 paypro@ Empower People Facilitate Business