酒店总机日常英语对话练习吴建伟.pdfVIP

总机日常英语对话 Dialogue 1 Transferring Calls 转接（ 1） Staff ：Dragon Lake Princess Hotel,** speaking. May I help you? 您好，九龙湖公主酒店，请问有什么可以帮您？ Guest ：Hello, Put me through to RM5201, please! 您好，请帮我转 5201 房间！ Staff ：May I know the guest name, please? 请问房间客人贵姓？ Guest ：Yes, He ’s name is Sam. 他叫做萨姆。 Staff ： (Check the computer) May I have your name, Madam? （查询电脑）请问您贵姓小姐？ Guest ：Miss Chen. 姓。 Staff ：Wait a moment, Miss Chen; I ’mconnecting/ transferring/ putting through for you.