辽宁省本溪满族自治县高级中学2019-2020学年高一下学期期末考试英语试题（原卷版）.doc

本溪县高中高一下学期期末考试试题 英语试卷 考生注意： 1.本试卷分选择题和非选择题两部分。满分150（120×1.25）分，考试时间120分钟。 2.答题前，考生务必用直径0.5毫米黑色墨水签字笔将密封线内项目填写清楚。 3.考生作答时，请将答案答在答题卡上。选择题每小题选出答案后，用2B铅笔把答题卡上对应题目的答案标号涂黑；非选择题请用直径0.5毫米黑色墨水签字笔在答题卡上各题的答题区域内作答，超出答题区域书写的答案无效，在试题卷、草稿纸上作答无效。 4.本卷命题范围：外研版必修第一册~选择性必修第一册。 第一部分阅读 第一节 阅读下列短文，从每题所给的A、B、C和D四个选项中，选出最佳选项。 A Terrific Trading Co.Provides Terrific Training Programs for Your Business If your goal is to deliver a good customer experience based on an energized team, we can help you achieve it through our customer-focused training programs for your business. Everything we do is designed to meet the needs of your business. How can we help? We are focused on helping your team to improve: ●Service excellence ●Communication skills ●Managing the customer experience ●Dealing with difficult people and situations ●How to turn your customers into business partners ●Understanding and influencing how your customers judge you ●Selling skills,including selecting products and presenting them to your customers How long do our courses last? We present from 45 minutes in length to 12 month programs.We rarely conduct one-session training programs.The exception is group discussions because we find it most effective to conduct a series of courses for customers on a weekly, monthly or yearly basis to bring about lasting improvement. Who do we work with? Most of our customers are small and middle-sized businesses or organizations. We are best known for our work with retail (零售), tourism and service related businesses, particularly in regional areas. However, we also regularly work with industrial organizations and those in technical, and trade services. Where do we work? Most of our work is in Italy, Germany, the United Kingdom and other European countries. This is because we know and can relate well to the small business culture in these countries and have successfully held a number of projects related to small towns and communities. For further information, please call+61893121075. 1. What does T