商务英语bec中级考试训练试题.pdfVIP

商务英语 BEC 中级考试训练试题 导读：本文商务英语 BEC 中级考试训练试题， 仅供参考，如果觉得很不错， 欢迎点评和分享。 单项选择题 1、根据下面资料，回答题 The Bank with IdeasWith several hundreD years of history behindit, the APL Bank has few problems in (0)Bbusinesses that it is Areputable anD secure (19)of A．range of banking services．Now, it is demonstrating to business customers that it is flexible anD responsive enough .to(20) their changing needs in the 21st century.BaseD in London, APL offers banking services to businesses throughout the UK viA．its branch (21)Most customer service provision is (22)out by personal account managers baseD in local branches,together with (23)staff at company headquarters．An important (24)．for APL has been to make it easy for customers to (25)business with the bank ．They can contact their account manager by direct line or email; if the manager is on holiday, A．carefully chosen colleague becomes the account contact and(26)． with the customer during the managers (27)． In addition, for those who want (28)to their bank at any time of day or night there is now A ．24-hour phone-baseD service.In order to remain competitive anD builD customer loyalty, the bank guarantees to turn arounD urgent loan (29)． within 24 hours ．This focus on the customer has also been A．driving(30) ．in APLs recruitment anD development policy ．For example, newly inducteD staff(31)A ．customer service review to finD out what it is like to be on the other side of the desk, asking to borrow money．Together, these (32)in banking have achieveD excellent results．The customer(33)．is growing fast, anD last year the bank gaineD 36,000 new business accounts. （19）选 A ．producerB．supplierC．providerD ．giver2 、根据下面资料， 回答题 For most of the 20th century Smithson’s was one of Britain ’s most successfuldepartment stores，but by the mid 一 1 990s，it haD become du