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January 2021
January 2021
Page PAGE 10 of 38
Copyright ? 2021 Ford Motor Company.
Ford Motor Company Customer-Specific Requirements
For IATF-16949:2016
Effective 08-Jan-2021
Summary of IATF-16949 Sections 1 through 10 with customer specific content
Contents
Scope 5
General 5
Normative references 6
Terms and definitions 6
Context of the organization 10
4.3 Determining the scope of the quality management system 10
Leadership 11
Corporate Responsibility 11
5.1.2 Customer focus 12
Organizational roles, responsibilities and authorities 12
Organizational roles, responsibilities and authorities - supplemental 12
Planning 12
Contingency plans 12
Support 13
Plant, facility, and equipment planning 14
7.1.5 Monitoring and measuring resources 14
.1 Measurement system analysis 15
.2 External laboratory 15
Competence 15
Competence — supplemental 16
7.5 Documented information 16
Creating and updating 17
Control of documented information 17
.1 Record retention 17
Operation 18
Operational planning and control 18
Requirements for products and services 19
Customer communication 19
8.2.3 Review of the requirements for products and services 19
Review of the requirements for products and services — supplemental 20
Customer-designated special characteristics 20
Organization manufacturing feasibility 21
Design and development of products and services 21
Design and development of products and services — supplemental 21
Design and development planning — supplemental 21
Design and development inputs 23
Special characteristics 24
Design and development controls 24
Prototype programme 24
Product approval process 24
Design and development outputs 25
Design and development outputs — supplemental 25
Control of externally provided processes, products and services 25
Supplier selection process 26
Customer-directed sources (also known as “Directed–Buy”) 26
Type and extent of control — supplemental 26
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