战略管理：概念与案例（原书第12版）教学课件hill_ppt_12e_ch11.pptx

Chapter 11Corporate Performance, Governance, and Business EthicsLearning ObjectivesUnderstand the relationship between stakeholder management and corporate performance.Explain why maximizing returns to stockholders is often viewed as the preeminent goal in many corporations.Describe the various governance mechanisms that are used to align the interests of stockholders and managers.Learning ObjectivesExplain why these governance mechanisms do not always work as intended.Identify the main ethical issues that arise in business and the causes of unethical behavior.Identify what managers can do to improve the ethical climate of their organization, and to make sure that business decisions do not violate good ethical principles.StakeholdersStakeholders and CorporatePerformanceStakeholders: Individuals or groups with an interest, claim, or stake in the companyInternal stakeholders: Stockholders and employees, including executive officers, other managers, and board membersExternal stakeholders: All other individuals and groups that have some claim on the companySteps in Stakeholder Impact AnalysisIdentify stakeholders along with their interests and concernsIdentify the probable claims of stakeholders on the organizationIdentify important stakeholders from the organization’s perspectiveIdentify the resulting strategic challengesProfitability, Profit Growth, and Stakeholder ClaimsStockholders receive a return on investment from dividend payments and capital appreciation in the market value of a shareWays to grow profits:Participating in a market that is growingTaking market share from competitorsConsolidating the industry through horizontal integrationDevelopment of new markets through international expansion, vertical integration, or diversificationAgency TheoryDeals with business relationship problems when decision-making authority is delegated from one person to anotherRelationship between stockholders and senior managers:Stockholder - PrincipalSenior managers - AgentAgenc