《餐饮服务（双语）》课件1-8.pptxVIP

项目八 结账和送客服务Project 8 Check-outSee off guests任务1 结账服务概述Task 1: Check-out Service Overview01/结账工作流程与服务标准 Procedures and standards of handling payment02/实用场景对话 Practical conversation一、结账工作流程与服务标准 Procedures and standards of handling payment通常，上菜完毕后即可做结账准备。结账分为三个步骤分别为结账准备、递送账单和处理付款。具体如下图所示：一、结账工作流程与服务标准 Procedures and standards of handling payment（一）结账准备 Preparing the bill（1）给客人上完菜后，餐厅服务员要到收银台核对账单。当客人要求结账时，请客人稍后，立即去收银台取账单。After serving all the dishes, the waiter should check the bill at the cashiers desk. And waiting for guest to check out.（2）将账单放入账单夹内，并确保账单夹打开时，账单正面朝客人，准备好结账用笔。Put the bill into