9酒店设施及服务介绍.docxVIP

Wl:Goodmining!Welcometoourhotel.MayIhelpyou? W2:Goodevening!Fdliketocheckin,please. W1:Allright,haveyoumadeareservation? W2:Yes,ImfromHarbinIiiteniationalTravelSeivice?WehavebookedadoubleroomandtwosingleroomsfortheGreensfromtheUnitedStates. Wl:OK.pleaseallowmetocheckourreservationrecordTlianksforyourwaitingwell,youhaveresen*edadoubleroomandtwosinglenon-smokingroomsfonnMayl1to14thforfournights.Isitright? M:Exactlyright? Wl:Couldyoupleasefillintheregistrationfonn? M:Fine.Bytheway,canyoutellusiftheroomshaveabathandaii-conditioner.Wl:Yes,ourhotelhasgoodfacilitiesandeveryroomisequippedwithabath,ana