IBM-新奥燃气控股集团—Fundamentals of Business Process White Paper_IBM（XA_IBM_051206_V1.0）.pdfVIP

Fundamentals Of Business Process White Paper Document Version: 1.1 July 30, 2002 This document contains proprietary information. ALL INFORMATION CONTAINED HEREIN SHALL BE KEPT IN CONFIDENCE. None of this information shall be divulged to persons other than IBM employees authorized by the nature of their duties to receive such information, or individuals or organizations authorized by IBM in accordance with existing policy regarding release of company information. Copyright IBM 2001 IBM Confidential 7/30/02  All Rights Reserved Page 1 of 30 Table of Contents 1. Business Process Introduction 3 1.1. Business Process Concepts 3 2. Defining a Process 5 2.1. Elements of a Process 5 2.2. Process Level of Elaboration 8 3. Representing the Process 10 3.1 Process Decomposition 10 3.2. Process Flow 13 3.3. Process Modeling Techniques 19 4. Process Notation Convention 23 4.1. Process 23 4.2. Event 24 4.3. Performer 25 4.4. Control 25 4.5. Information 28 4.6. Annotation 29 Copyright IBM 2001 IBM Confidential 7/30/02  All Rights Reserved Page 2 of 30 1. Business Process Introduction Business processes describe how businesses harness performers and resources in order to execute capabilities and create valued results. Businesses execute four types of pro