管理信息系统课后题答案整理35.docxVIP

Chapter 3 3.1 Describe the four different kinds of competitive advantage for business. Barriers to entry that restrict supply Demand control (switching cost refers to cost of switching from one product to a competing product) Economies of scale Process efficiency 3.4 What is the value chain model? How is it related to the value chain? How does it help identify opportunities for strategic information systems? The value chain model highlights specific activities in the business where competitive strategies can best be applied and where information systems are most likely to have a strategic impa