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School of Information Technology Bachelor of Information Technology Project Management: CIT3114 Lecture 9: 5/11/2012
Topic: Project Human Resources Management
Learning Objectives
To discuss organizational planning and be able to create a project organizational chart, responsibility assignment matrix, and resource histogram
To understand important issues involved in project staff acquisition and explain the concepts of resource assignments, resource loading, and resource leveling
To assist in team development with training, team-building activities, and reward systems
To describe how project management software can assist in project human resource management
To explain the importance of good human resource management on projects, especially on information technology projects
To define project human resource management and understand its processes
Human Resource Management (HRM) processes
Project human resource management includes the processes required to make the most effective use of the people involved with a project. Processes include
Organizational planning
Staff acquisition
Team development
Team management
Keys to managing people
Psychologists and management theorists have devoted much research and thought to the field of managing people at work
Important areas related to project management include
motivation (intrinsic and extrinsic)
influence and power
effectiveness
Motivation Theory
Abraham Maslow developed a hierarchy of needs to illustrate his theory that people’s behaviours are guided by a sequence of needs
Maslow argued that humans possess unique qualities that enable them to make
independent choices, thus giving them control of their destiny
Herzberg’s Motivational and Hygiene Factors
Frederick Herzberg wrote several famous books and articles about worker motivation. He distinguished between
motivational factors: achievement, recognition, the work itself, responsibility,
advancement, and growth, which produce job satisfaction
hygiene factors: cause dis
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