浅析“海底捞”的人力资源管理.docxVIP

题 目 浅析“海底捞”的人力资源管理 摘要 在当代的公司管理之中,人力资源方面的管理无疑是一切资源中的核心部分，公司要发展就得重视人力资源的管理，是企业能否长久发展的根本，对服务行业亦是如此。改革开放以来，人们的生活水平不断提高，对于生活质量的要求也随之提高。对于餐饮行业如何增加自己的核心竞争力显得尤为重要，实现多方面协调控制，充分发挥员工的价值与主观能动性是企业一直所追求的。人才流动大大的服务行业，“海底捞”是如何做到用人、留人的呢？ 本文通过对“海底捞”人力资源管理的成功案例进行分析，分析过程中采用文献研究法、问卷调查法和街头采访法来搜集材料，并进行了实践调查。“海底捞”成立于1994年，迄今为止已经拥有了五十多家全国连锁店。“海底捞”的高速发展离不开它独特的经营管理模式，这种特殊的人力资源管理模式值得我们探索研究。 关键词 ：人力资源管理；员工; 海底捞; ABSTRACT In the contemporary company management, the management of human resources is undoubtedly the core part of all resources. If a company wants to develop, it must pay attention to the management of human resources, which is the foundation of the long-term development of an enterprise, as well as the service industry. Since the reform and opening up, peoples living standards have been continuously improved, and the requirements for the quality of life have also been improved. For the catering industry, how to increase their core competitiveness is particularly important. To achieve multi-faceted coordinated control and give full play to the value and subjective initiative of employees is what enterprises have been pursuing. How does Haidilao manage to employ and retain people in the service industry with great talent flow? This paper analyzes the successful cases of Haidilao human resource management. In the process of analysis, the methods of literature research, questionnaire survey and street interview are used to collect materials and conduct practical investigation. Established in 1994, Haidilao has more than 50 national chain stores. The rapid development of Haidilao is inseparable from its unique management mode, which is worthy of our exploration and research. Keywords： Keyword 1 Human Resource Management; Keywords 2 employee Keywords 3 Hai Di Lao; PAGE 3 目录 TOC \o 1-3 \h \u 11302 1．绪论 5 14361 1.1研究背景及意义 5 7462 1.2国内外研究现状 5 3392 1.2.1国内研究现状 5 29029 1.2.2国外研究现状 6 12553 1.3研究目的与方法 6 20878 1.4论文框架结构 7 9886 2.人力资源管理