SixSigma详细论述培训资料课件.pptVIP

Themes: Fact-based decisions Results driven Customer focused Key Points: Black Belts and Master Black Belts are being equiedp with a strict process improvement methodology and a robust set of tools. The same method will be used throughout Starwood so that we can speak the same language. Suggestions: Explain ‘Define’: you do this up front when you first start a project. It is when you develop your understanding of the issue through the voice of the customer and begin to visualize what success looks like. Highlight the natural tendency to identify the project and jump right in and improve it.