饭店前厅管理 ch01.docxVIP

Quiz Questions - Chapter 1 Central heating, the elevator, and electric lights were first adapted to the lodging industry in what era? mid 18009s late 1800s early 1900s middle 19009s Conrad Hilton entered the hotel industry during the post World War II era? true false Kemmons Wilson founded the Sheraton Chain in the 1950s? true false Market orientation of a hotel refers to which of the following? the ability of the hotel to attract guests the stores surrounding the hotel the type of guests attracted to a hotel the geography of the hotels location Example(s) of a hotels market orientation is (ar