国际酒店服务英语-谢钰-Unit 3 Bell service.pptVIP

Unit 3 Bell Service General Knowledge Conversation Text Exercises Whats a bellman? 　　A bellman is a hotel employee who carries baggage and does other errands for the guest. In a large hotel, a bell captain is in charge of the bellman. HOME NEXT BACK HOME BACK NEXT HOME BACK General Knowledge General Knowledge Whats the duties of a bellman? opening the front door moving baggage calling cabs performing basic concierge work responding to the guest’s needs HOME NEXT BACK HOME BACK NEXT HOME BACK General Knowledge HOME BACK NEXT HOME BACK HOME NEXT BACK HOME When check-in procedure