供应商评价的指标体系.docxVIP

供应商评价的指标体系 Evaluation elements 1. Company 1.1 Company profile Economic aspects Target requirements = 100% The company is sound Product range/process range The range of products and processes covers the largest possible proportion of the customer’s total requirements so that as many products as possible can be obtained from a small number of supplier Location Market position The supplier’s location provide optimum transport logistics, communications and safety The supplier is well established in the market (market share) and has a good reputation Innovation rate/innovation potential 1.2 Management Stability Competence Customer orientation The supplier has the necessary potential (resource) to fulfill the requirements in terms of innovations The management shows permanence or, in the event of changes, the necessary opportunity so that the customer can depend on the suppliers long-term predictability Through its conduct, the management shows that it is competent to fulfill the customer’s requirements Through continuous contact with the customer, the management demonstrates its customer-oriented thinking. The measures agreed during visits to and in meetings with the customer are implemented quickly and effectively 1.3 QM system Certification The supplier has a QM system certified in accordance with ISO9000 of a comparable standard Audit results The results of internal quality audits and the results of other customers reveal no serious discrepancies 1.4 Cooperation and service (overall assessment) Partnership The supplier has a Quality Policy aimed at partnership with his customers Partnership is practised in all respects at the interfaces between customer Flexibility Reliability and supplier The supplier’s organization is geared to flexibility in terms of cooperation with the customer so that the customer’s wishes are responded to, examined in an appropriate manner and implemented accordingly. This is also demonstrated in the course of day-t