商务函电的构架.pdfVIP

商务函电的构架--第1页 商务函电的构架 一、选择题 1. Business correspondence is the exchange of information in a ______format for the process of business activities. A. oral B. written C. fax D. mail 2.______ are the most formal method of communication following specific formats. A. Memos B. Emails C. Business letters D Literature 3. ______are the least formal method of business communication. It is the most widely used method of written communication usually done in a conversational style. A. Memos B. Emails C. Business letters D Literature 4. ______ is the basic principles of writing business correspondence. A. 4C’S B. 6 C’S C.5C’S D. 7C ’S 5. While writing a business letter, the writer should keep the principle of ______ which requires relating the problem to have a head, tail, start to finish. A. completeness B. correctness C. conciseness D. courtesy 6. To avoid any ambiguity or misunderstanding, the business letter should adhere to the principle of ______. A. completeness B. clearness C. conciseness D. courtesy 7. A business letter should be polite with a minimum of text to explain the meaning of the most complete. Being ______ can save time for both 商务函电的构架--第1页 商务函电的构架--第2页 parties. A. complete B. concise C. correct D. courteous 8. ______ is an important feature of business letters by using a friendly tone and wording of good feelings A. completeness B. clearness C. conciseness D. courtesy 9. We are pleased to ______to your inquiry of August 18, . A. responding B. respond