商务英语口语考试准备话题.pdfVIP

商务英语口语考试准备话题 考试时请先做自我介绍，用英语介绍自己的姓名和班级以及学号。然后告诉老师自己抽取的是第几题， 然后作答。 Good morning, teacher.My name isDu Xishuai.Im inLuDong universitystudent,in the school of business, Marketing Department 2 class. My student number is 20121611904. I draw the title is the first question. 1. What is customer loyalty? Are you a loyal customer? Why or why not? 顾客忠诚是什么？你是一个 忠诚的客户吗？为什么是或为什么不是？ 答：Customer loyalty is that the customer frequently uses the same company or buys the same product. 客户 忠诚是客户经常使用相同的公司或购买相同的产品。 Yes, I am a particularly loyal customer to the ICBC (industrial and commercial Bank of China) . 是的，我是 一个对中国工商银行特别忠诚的客户。 First of all ，because they are extremely convenient to use. I can do all my banking over the phone and I can do this at any time of the day. I can find how much money there is in my account. I can pay all my bills. I also think the staff are very professional and very friendly. 首先，因为他们用起来非常方便。我可以通过电话管理我所有的银行帐户，我可以在任何时间做这个。 我能知道在我的帐户里有多少钱。我可以支付我的帐单。我也觉得工作人员都很专业，很友好。 2. What is important when interviewing for a new job? 在一份新工作的面试中什么是重要的？ 答：Information of the company。 You should know more about the company, such as its profile, structure, existing problems, requirements, campaigns and future plans. Appearance. You have to pay attention to your appearance. Though we can never judge a person by his appearance, the first impression is always where we start. Good manners .They are equally important。 For example, you should knock at the door before employer allowed you to enter the room. To sum up, the job interview is indeed important. There is no need to be nervous, however, if you have made full preparations for it and given a fairly confident and honest performance, your success can be ensured. 公司的信息。你应该多了解公司，如它的外形，结构，存在的问题，要求，活动和未来的计划。 外观。你必须注意你的外表。虽然我们不能以貌取人，第一印象总是在我们开始。 礼貌是同样重要的。例如，你应该先敲门的雇主允许你进入房间。 总之，面试的确是重要的。但是没有必要紧张，如果你 已经有了充分准备，给予相当自信和诚实的表 现，你的成功才能被保证。 3. What is important whe