无陪儿童服务.pptxVIP

Special?Passengers?Service特殊旅客Unaccompanied Minors Service 无陪儿童服务;;3. Fill in the Application Form 填写申请书 After successful application, parents / guardians should take their children to complete the relevant procedures at the registration counter, and fill in the application form for unaccompanied children. 申请成功后，家长/监护人须带孩子在登记柜台办理完成相关手续，填写无成人陪伴儿童乘机申请书。 ;1. The person dropping the minor off at the airport must bring two copies of the Unaccompanied Minor Flight Application Form and arrive at the departure airport to check in no later than 120 minutes before the flights expected departure time. 送站人须携带《无成人陪伴儿童乘机申请书》（一式两份），最迟于航班预计起飞时间前120分钟到达航班始发地机场办理乘机登记手续。 ;;3. After the unaccompanied minor has completed the check-in procedures, the person who dropped them off at the airport should remain at the airport until the flight has departed. Unaccompanied children shall be arranged to board before other passengers and be provided guidance service according to the needs. 为无陪伴儿童办完乘机手续后，其送站人应停留在机场，直至航班起飞。无陪儿童应安排先于其他旅客登机，并根据需求提供引导服务。? ;4. The ground staff will take the child to the boarding gate and hand over with the flight purser. The purser arranges dedicated crew to take care of the childs catering, rest, entertainment and other activities, so as to ensure the safety and comfort of the child during the flight, and record them in the relevant documents in detail. 地面工作人员把孩子送到飞机登机口，与当班乘务长进行交接。乘务长安排专属乘务人员负责照料孩子的餐饮、休息、娱乐等活动，确保孩子在航行中安全舒适，并在相关单据中详细记录。;;6. When meet the pick-up person, ground staff shall check the information in accordance with the Unaccompanied Minor Flight Application Form, such as ID of the pick-up person, child’s name, flight number and destination.The person picking the minor up from the airport is requested to sign the Unaccompanied Minor Flight Application Form when the minor is handed over. 遇到接机人后，地服人员按《无成人陪伴儿童乘机申请书》内容查验相关信息??例如：接机人证件、儿童姓名、乘坐的航班号及目的地等，交接无成人陪伴儿童，接机人员在《无成人陪伴儿童乘机申请书》上签名。 ;;;;