管理学全套课件.pptx

管理学--Management Introduction to management and organizations 管理者与组织 Learning ObjectivesWhy study management?Who are Managers?What is Management?What do managers do?What is an organization? 1-4Why Study Management ？ 1.1 Why Study Management?Universality of Management-管理的普遍性management is needed in all types and sizes of organizationsat all organizational levelsin all work areasmanagement functions must be performed in all organizations--1-5 EXHIBIT 1.11: UNIVERSAL NEED FOR MANAGEMENT1-6 Why Study Management? (cont.)The Reality of Workmost people have some managerial responsibilitiesmost people work for a managerChallenges of Being a Manager- being a manager is hard workmust deal with a variety of personalities（需要与各种性格的人打交道）must motivate workers in the face of uncertainty（需要在不确定情况下激励工人）1-7 Why Study Management? (cont.)Rewards of Being a Manager—回报create an environment that allows others to do their best work—创造一种工作环境使得组织成员充分发挥他们的能力provide opportunities to think creatively--提供机会进行创造性的思考 help others find meaning and fulfillment in work –帮助他人发现工作的意义和完成工作meet and work with a variety of people—与多样化的员工一道工作1-8 1.2 Who are managers--谁是管理者Manager：Someone who works with and through other people by coordinating their work activities in order to accomplish organizational goals.管理者—通过协调他人的活动达到与别人一起或者通过别人实现组织目标的目的。Who are managers ？ Who Are Managers? (cont.)Managerial Titles—管理者的头衔First-line managers -- manage the work of non-managerial individuals who are directly involved with the production or creation of the organization’s products 基层管理者—管理着非管理雇员所从事的工作，这些工作是生产和提供组织的产品的工作Middle managers -- all managers between the first-line level and the top level of the organization---manage the first-line managers中层管理者—包括所有处于基层和高层之间的各个管理层次的管理者1-10 Who Are Managers? (cont.)Managerial Titles—管理者的头衔Top managers --responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization. 高层管理者—承担着制定广泛的组织决策、为组织制定计划和目标的责任1-11 Organiz