大学英语精读第三版（第一册）学习笔记（原文及全文翻译）——7B-IfOnly（一念之差）.pdfVIP

⼤学英语精读第三版（第⼀册）学习笔记（原⽂及全⽂翻译） ——7B-IfOnly （⼀念之差） Unit 7B - If Only If Only Having worked at a 7-Eleven store for two years, I thought I had become successful at what our manager calls customer relations. I firmly believed that a friendly smile and an automatic sir, maam and thank you would see me through any situation that might arise from soothing impatient or unpleasant people to apologizing for giving out the wrong change. But the other night an old woman shattered my belief that a glib response could smooth over the rough spots of dealing with ot