统计流程控制.pptVIP

Manufacturing Quality Management生產品質管理第一页，共二十六页。1 OutlineQuality DefinitionHouse of Quality (HOQ) ApplicationStatistical Process Control (SPC)統計流程控制The Cost of Quality品質成本Quality Experts and Key ConceptsTQMQuality circleSix SigmaISO 9000吳明泉博士 20072*IT/S in Manufacturing 第二页，共二十六页。 Definition of QualityConformance to requirements與需求相符: meeting written specifications吳明泉博士 20073*IT/S in Manufacturing 第三页，共二十六页。 A Simple HOQ（House of Quality) Matrix A matrix defines the relationship between the requirements of customer and product characteristic吳明泉博士 20074*IT/S in Manufacturing 第四页，共二十六页。 An ex