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Dr. Robert C. Lieb, Northeastern UniversityBrooks A. Bentz, AccentureChicago, September 23, 2003The Council of Logistics ManagementThird Party Logistics Update:Annual U.S. User and Provider Surveys
The 11th Annual U.S. Fortune 500 Manufacturer User SurveyThe 10th Annual U.S. 3PL Provider SurveyConcluding Observations and Implications1? Accenture 2002
The 11th Annual U.S. Fortune 500 Manufacturer User SurveyThe 10th Annual U.S. 3PL Provider SurveyConcluding Observations and Implications2? Accenture 2002
For the seventh year in a row, more than two-thirds of those surveyed indicated they use 3PL services, and the reported usage rate has reached a record high of 81 percent.Use of 3PL ServicesPercent ofManufacturersReporting Use of3PL ServicesSurvey Year38%81%3? Accenture 2002
Manufacturers’ current spending on 3PL services and their three-year projections have reached record levels.3PL Percentage of User Logistics BudgetPercentageof LogisticsOperationsBudgetOperating Year3-year projections33%40%4? Accenture 2002
Freight payment, shipment consolidation, direct transportation, customs brokerage, warehouse management, freight forwarding, carrier selection, and tracking/tracing services are used by more than half of the manufacturers, and the usage rate increased in most categories since last year. 3PL Services UsedPercent of users citing useContract manufacturingSelection of softwareCustomer spare partsOrder processingFleet management/operationsMerge in transitOperation of IT systemsReverse logisticsProduct returnsOrder fulfillmentRe-labeling/repackagingRate negotiationMeasurement of carrier performanceTracking/tracingCarrier selectionFreight forwardingWarehouse managementCustoms brokerageDirect transportation serviceShipment consolidationFreight payment5? Accenture 2002
3PL services yield varying degrees of cost and service improvements.Users indicated that the following 3PL services generated the greatest cost savings:Warehouse managementRate negotiationShipment consoli
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