如何赢得客户定单.pptxVIP

如何赢得客户订单---外贸询盘处理技巧 ? 个人介绍：中文名：胡永明英文名：Kennan毕业于合肥工业大学双学士学位从事外贸工作8年，现任创恒工艺礼品公司销售董事/副总经理，主要负责外贸销售开发工作。 主要内容一.精确的进行询盘的过滤/分析,处理.二.良好的迅速专业地回复询盘三.积极的持续有效地跟进询盘四.专业的报价单和完美的产品图片五.做好良好的顾问式销售六.经常站在客人立场考虑和解决问题 询盘回复前的基本要求和前期工作：一、良好的英文表达能力。二、专业的产品知识。三、良好的心态。四、良好的工作习惯。五、良好的沟通技巧和创新能力。六、怎样做好产品的发布(前期工作). 回复前的准备1.心态 2.报价资料3.相关产品认证资料3.沟通准备4.完善核对 精确的进行询盘的过滤/分析,处理.分析判断询盘类型:其它OEM/ODM假询盘仅了解今后合作现需 良好的迅速专业地回复询盘---怎样写好第一封邮件?主题: 简单明了,并够吸引人内容：简洁到位,并够专业签名：详细,并够显个性 标题:这一点是特别针对写电子邮件的。也许很多人都没有意识到，事实上，E-mail的标题是很重要的一个部分，您的邮件给对方的第一个印象就是通过标题来完成的。如果标题没有内容，看起来象群发的垃圾邮件的话，很多买家就会直接删除。比如这样的标题“How are you?” ，“Can we work together?”，”Greeting”,建议您改成“Proposal: Bright Ideas Imports--Zhejiang Textile’s Partnership Opportunity”或者“Introduction: Our Product Offerings for Bright Ideas Imports.”这样您的邮件会显得更加专业.或者直接写客人需要的产品名称. 内容:Dear David,Have a Good?Day, How are you doing?Hope everything is?ok with you all along.Thank you very much for your?inquiry?and information. ?Please kindly attend the attached file for the prices of?Paper Box?/ few styles for your check and approve.?and these?are?the competitive and reasonable price,So please also kindly check and approve them.?We always try our best to establish?long-term and mutual profitable business cooperation with???all of our customers.If there is anything we can do to help you, we shall be more than pleased to do so all along.I Hope we can get along the business and?cooperation soonest.?Herewith,For more details about our company and please feel free to contact me.?I Look froward to your Good News soon,please do not hesitate to contact us if you have any question.?thank you very much for your kind support, and attention. ??Thanks+Best regards, ?************************************Kennan ?Sales DirectorSunny Profit International Ind.Ltd.No.2/F1 Huifu industrial,Shanglilang,Nanwan Street,Buji Town,Shenzhen City,Guangdong Province,518112,ChinaTel: +86-755Fax: +86-755 Cell:+86Skype:justinhu10108 MS