丰田召回事件课件.pptVIP

Quality Division 312TROUBLEDAMAGEREVIEWDeep impact on ToyotaCrack on Toyota legacyGlory days of Toyota Glory days of ...Production/sales #1 for 3 years (2007~2021)Qualityaward # 1in latest 10 yearsBrand value # 1 for 6 years (2004 ~ 2021 ) Best quality = Lexus-likeHow do you spell quality ?L – E – X – U – S !*Source : レクサスが一番になった理由, Bob Sliwa- Source : edmunds / Jun. 29. 2005 - Appeal to customers with achieving top quality - IQS No.1 for the 9th consecutive year (’97 ~ ’05 ), - VDS No.1 for the 13th consecutive