酒店常用英语汇总.docxVIP

酒店常用英语汇总

一、预订酒店（BookingaHotel）

1.1询问房间情况（InquiringaboutRoomAvlability）

Doyouhaveanyroomsavlable?

Isthereavacancyatyourhotel?

Whattypesofroomsdoyouhave?

Howmuchisasingle/doubleroom?

1.2询问价格和付款方式（InquiringaboutPricesandPaymentMethods）

Howmuchdoesitcostpernight?

Doesthepriceincludebreakfast?

Arethereanyadditionalcharges?

Doyouacceptcreditcards?

CanIpayincash?

1.3进行预订（MakingaReservation）

Iwouldliketomakeareservation.

I’dliketobookaroomfortwonights.

CanIreservearoomfornextweek?

Isitpossibletosecurethereservationwithacreditcard?

Couldyoupleasesendmeaconfirmationeml?

二、办理入住手续（CheckingIn）

2.1预订确认（ConfirmingtheReservation）

Ihaveareservationunderthenameof[YourName].

Couldyoupleasecheckifeverythingisinorder?

Imadeareservationforasingleroom.

2.2提供个人信息（ProvidingPersonalInformation）

Hereismypassport/IDcard.

Ineedtofilloutaregistrationform.

CanIhaveanon-smokingroom,please?

Ipreferaroomwithaview.

2.3询问酒店设施（InquiringaboutHotelFacilities）

Whattimeisbreakfastserved?

Isthereagym/poolinthehotel?

CanIusetheWi-Fiinmyroom?

Doyouproviderportshuttleservice?

三、房间服务（RoomService）

3.1请求房间清洁服务（RequestingRoomCleaningService）

Couldyoupleasecleanmyroom?

Isitpossibletohavemyroomcleanednow?

I’dlikefreshtowels,please.

3.2请求额外的床上用品（RequestingExtraBedding）

CanIhaveanextrapillow/blanket?

Ineedanextrasetoftowels.

MayIhaveanotherduvet,please?

3.3呼叫前台（CallingtheReception）

Couldyoupleaseconnectmetothefrontdesk?

Ihaveaproblemwiththerconditioninginmyroom.

TheTVinmyroomisnotworking.

四、结账和退房（CheckingOut）

4.1结账（SettlingtheBill）

Iwouldliketocheckout.

HowmuchdoIowe?

CanIpayinadifferentcurrency?

Couldyoupleaseprovideanitemizedbill?

4.2验证房间状况（VerifyingtheRoomCondition）

Couldyoupleasechecktheroomtomakesureeverythingisinord