Capgemini-生成人工智能是酒店客户体验的游戏规则改变者(英)-2024-8页.docxVIP

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Capgemini-生成人工智能是酒店客户体验的游戏规则改变者(英)-2024-8页.docx

GENERATIVEAIISA

GAME-CHANGERFOR

HOSPITALITYCX

intelligence–andhospitalitycompaniesare

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WhilegenerativeAIhasgainedprominencethrough

publiclyavailableapplicationssuchasChatGPT,new

enterprise-classsolutionsarereadytohelporganizationsleveragetheircustomerdatalikeneverbefore.This

willdrivebetter,morepersonalizedexperiencesforguests,resultinginstrongerbrandloyaltyandmorerepeatbusiness.

Thistechnology’shugepotentialmeanseveryhospitalitycomp

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