民航客舱服务实用英语教程 课件全套 田静 project01 Preparation for the Flight---project07 Landing Service and Post-flight Commentary.pptx

PracticalEnglishForCivilAviationCabinService民航客舱服务实用英语教程

Project1PreparationfortheFlight

BackgroundPre-flightpreparationissocrucialthatitdetermineswhetherflightattendantscanperformtheassignmentsmoothlyandefficiently.Itmainlyincludesconfirmingflightassignment,havingpre-flightbriefingandcarryingoutpre-fightcheck.TasksPart1Pre-flightBriefingTask1.1ConfirmingFlightAssignmentTask1.2HavingPre-flightBriefingPart2Pre-flightCheckTask1.3CheckingEquipmentTask1.4CheckingSuppliesLearningObjectivesKnowledgeandSkills:tounderstandtheprocessandcontentofpre-flightpreparation;tobeabletocarryoutthepre-flightpreparation;tobeabletocommunicateinEnglishinthepre-flightpreparationprocess.ProcessandMethods:tolearnaboutworkflowsandworkcontentthroughTypicalTask;toacquirethecoreskillsofthepre-flightpreparationthroughLearningandDoing,FurtherTask;toevaluatelearningoutcomesthroughclassroomexercisesandpost-classassessments,forminglearningreflections.EmotionalAttitudesandValues:todeveloptheawarenessofservicestandards;tocultivatetheawarenessofteamspirit;tocultivatetheawarenessofculturalconfidence.ExpectedLearningOutcomesOutcomePresentation:Workingasflightattendants,studentsaresupposedtoperformstandardworkflowstocompletepre-flightpreparationtasksbyusingEnglishasaworkinglanguage.OutcomeAssessment:EnglishProficiencyTestforFlightAttendants(Listening,OralWrittenTest);1+XAviationEducationTest.LearningSuggestions:LearnfromTypicalTask;doasTypicalTaskdoes;solveproblemscreatively.PreparationfortheFlightProject1

Part1Pre-flightBriefing“召开航前准备会”产出任务单TasksTypicalTaskTypicalTaskFurtherTaskTaskDescription确认飞行任务召开航前准备会明确特殊旅客服务TaskRequirements查看看英文飞行任务书；做好个人准备；线下课堂展示；个人独立完成用英语召开航前准备会；2.线下课堂展示；3.小组协作完成。用英语明确特殊旅客情况；在线音频或视频展示；小组协作完成。KnowledgeObjectives掌握查看航班任务的流程；掌握个人准备物品的标准和要求。掌握召开航前准备会的流程；掌握召开航前准备会的常用表