高端物业项目保洁管理方案.pdf

四海筑家学社整理分享

高端物业项目保洁管理方案

（仅供参考）

四海筑家学社整理分享

目录

一、XXX庄园保洁服务概况描述···································3

1、XXX庄园保洁情况阐述····································3

2、保洁服务内容················································3

3、保洁服务目标················································3

4、保洁服务标准················································3

二、部门岗位设置··················································9

1、组织架构图··················································9

2、人员编制及上班时间规划······································9

三、岗位职责······················································10

1、各岗位职责·················································10

2、工作内容···················································11

3、工作区域···················································13

四、人员任职要求··················································15

1、环境主管···················································15

2、保洁班长···················································15

3、保洁员·····················································15

五、各项服务过程控制·············································16

1、环境主管···················································16

2、保洁班长···················································19

3、保洁员·····················································22

4、清洁机械使用、保养、管理方法·······························31

5、保洁员培训作业规程·········································33

6、清洁安全管理规定···········································34

7、保洁工作应急管理规程·······································34

8、家具清洁服务管理规程·······································35

9、保洁员工考核规程···········································39

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四海筑家学社整理分享

六、物资采购配置计划········