某酒店管理手册(DOCX 53页).docx

工程部管理手册

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管

理

手

册

行政部

编号：

时间：2021年x月x日

书山有路勤为径，学海无涯苦作舟

页码：第PAGE1页共NUMPAGES1页

第

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目录

第一章酒店组织架构与岗位设置································1

一、酒店组织架构··················································1

二、酒店岗位设置··················································1

三、行政部构架图··················································4

第二章行政部岗位职责与职能分解······························5

一、岗位职责·······················································5

二、职能分解·······················································7

第三章行政部开发与薪酬管理管控···································9

一、酒店人才管理管控办法············································9

二、员工培训体系················································12

三、员工职业生涯规划···········································14

四、员工激励与晋升机制········································16

五、企业文化建设················································18

六、精英团队建设················································20

第四章工作程序及流程图·······································23

一、聘请员工流程图·············································23

二、员工入职培训及报到流程图································24

三、新员工试用及评估流程图···································25

四、员工试用期转正流程图······································26

五、员工调职流程图··············································27

六、员工工伤处理流程图········································28

七、员工违纪处理流程图········································29

八、员工离职流程图·············································30

第五章管理管控制度规范············································31

一、用工制度·····················································31

二、工资制度·····················································38

三、员工餐厅管理管控制度··········································45

四、员工餐厅用餐制度··········································46

五、员工宿舍管理管控制度···········································46

六、外聘人员薪金福利制度·····································48

七、员工保证金收取制度·······································50

八、员工培训管理管控制度··········