商务英语智慧树知到课后章节答案2023年下临沂职业学院.pdfVIP

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商务英语智慧树知到课后章节答案2023年下临沂职业学院

临沂职业学院

第一章测试

1.Whatshouldyoudowhenyouprepareforacall?()

A:Gatheralltheinformationandsuppliersyoumightneedforthecall.

B:Preparebulletpointsforthethingsyouneedtomention.

C:Identifythespecificpurposeofyourcall.

D:Makesureyouareinaquietandcomfortableenvironment.

答案:Gatheralltheinformationandsuppliersyoumightneedforthe

call.

;Preparebulletpointsforthethingsyouneedtomention.

;Identifythespecificpurposeofyourcall.

;Makesureyouareinaquietandcomfortableenvironment.

2.Youshouldfinishyourself-introductionwithin()minutes.

A:1-2

B:5-7

C:3-5

D:4-6

答案:3-5

3.Whatdoyouusuallysaywhenyouendthecall?()

A:CanItakeamessageforyou?

B:Thankssomuchfortalkingwithme.Haveagreatday!

C:IwanttospeaktoMr.Black.

D:Hello.ThisisABCCompany.

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答案:Thankssomuchfortalkingwithme.Haveagreatday!

4.Hello!______Mikespeaking.()

A:Youare

B:Thatis

C:Thisis

D:Iam

答案:Thisis

5.Ifthepersonwantedisnotavailable,whichsentencecanbeusedwhenyou

answerthephone?()

A:I’msorry.Idon’tunderstand.Couldyourepeatthat,please?

B:Who’scalling,please?

C:Holdtheline,please.I’mconnectingyounow.

D:I’m