新视野商务英语综合教程unit7.pdf

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新视野商务英语综合教程Unit7

1.Introduction

Inthisunit,wewilldelveintovariousaspectsofbusiness

communication.Effectivecommunicationisacrucialskillfor

successinthebusinessworld.Whetheritisnegotiatingwith

clients,presentingtostakeholders,orsimplyconversingwith

colleagues,theabilitytocommunicateclearlyandconciselyis

essential.

2.TheImportanceofBusinessCommunication

Businesscommunicationplaysavitalroleinthesuccessof

anyorganization.Efficientcommunicationcanimprove

productivity,fosterbetterrelationshipswithclients,and

enhanceteamworkwithinthecompany.Ontheotherhand,

poorcommunicationcanleadtomisunderstandings,lossof

businessopportunities,andanegativeworkingenvironment.

3.TypesofBusinessCommunication

Thereareseveralformsofbusinesscommunication,

including:

3.1.VerbalCommunication

Verbalcommunicationinvolvestheuseofspokenwordsto

conveyinformation.Thiscanbethroughface-to-face

conversations,telephonecalls,orvideoconferences.Verbal

communicationallowsforimmediatefeedbackand

1

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clarification,makingitaneffectivetoolinresolvingconflictsor

negotiatingdeals.

3.2.WrittenCommunication

Writtencommunicationinvolvesconveyinginformation

throughwrittenwords.Thiscanbeintheformofemails,

memos,reports,orbusinessletters.Writtencommunication

providesapermanentrecordoftheinformationexchanged

andcanensureclarityincompl

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