英文版顾客满意度调查表.docx

CustomerSatisfactionQuestionnaire

S/N:

CustomerName

Procurement

Specifications

Contact

ContactPerson

DearSirs:

Thanksforyourlongtimesupportingandconcerning!Inordertoofferyoubetterserviceandmakeourquality,shipment,andservicebestmatchyourneeds,wedevelopedthisblank,pleasefillintheblankwithanyofyourcommentsorsuggestions,wewilllistentoyouropinionswithanopenmind,thanksforyourcooperation!

一、 ProductQuality:

1、 Whichdoyouvaluemostwhenyoupurchaseagoodqualityproduct?

productitself□companyreputation □companystrength □companyafter-saleservice

2、 Whichqualityindicatorsdoyoupaymoreattentionto?

designs □technics □stability □functions□ (others)

3、 Areyousatisfiedwithourdesign?

verysatisfied

justsoso,Yourcommentsorsuggestiononthis:

notsatisfied,Yourcommentsorsuggestiononthis:

4、 Areyousatisfiedwithourpacking?

verysatisfied

justsoso

notsatisfied

Yourcommentsorsuggestiononthis:

5、 Whatdoyouthinkofourquality?

excellent □verygood□fair□poor□verypoor

Yourcommentsorsuggestiononthis:.

二、 ProductPrice

1、 Comparedwithothersuppliers,whatdoyouthinkofourprice?

prettylow □low□almostsame□high□higher

2、 Comparedwithothersuppliers,doyouthinkoursgainshighcost-effective?

prettyhigh□high□almostsame□lowerthanothers□prettylowerthanothers

Yourcommentsorsuggestiononthis:

三、Service

1、Whatdoyouthinksofourservice?

(beforesaleservice:□excellent □verygood□fair□poor

saleservice:□excellent □verygood□fair□poor

after-saleservice:□verygood□fair□poor

Yourcommentsorsuggestiononthis:

2、 Doyouthinkourproductsareverypopularinyourmarket?

verypopular □fair □no

Yourcommentsorsuggestiononthis:

3、 Whichdoyouthinkaffectsthemarketmost?

brandpopularity□productquality□service□price□ (others)

4、 Whataboutoursalepolicy?