组织行为学（第18版）英文课件全套 第1--18章 什么是组织行为学--- 组织变革与压力管理.pdf

OrganizationalBehavior

EighteenthEdition

StephenP.RobbinsITimothyA.Judge

ORGANIZA丁IONAL

BEHAVIOR18THEDITION

Chapter1

WhatIsOrganizational

Behavior?

@PearsonCopyright©2019,2017,2015,2013PearsonEducation,Inc.AllRightsReserved.

LearningObjectives

1.1Demonstratetheimportanceofinterpersonalskillsinthe

workplace.

1.2Defineorganizationalbehavior(OB).

1.3ShowthevaluetoOBofsystematicstudy.

1.4Identifythemajorbehavioralsciencedisciplinesthat

contributetoOB.

1.5DemonstratewhyfewabsolutesapplytoOB.

1.6Identifymanagerschallengesandopportunitiesinapplying

OBconcepts.

1.7ComparethethreelevelsofanalysisinthistextsOBmodel.

1.8DescribethekeyemployabilityskillsgainedfromstudyingOB

applicabletoothermajorsorfuturecareers.

@PearsonCopyright©2019,2017,2015,2013PearsonEducation,Inc.AllRightsReserved.

DemonstratetheImportanceof

InterpersonalSkillsintheWorkplace

Interpersonalskillsareimportantbecause...

•Goodplacestoworkhavebetterfinancialperformance.

•Betterinterpersonalskillsresultinlowerturnoverofquality

employeesandhigherqualityapplicationsforrecruitment.

•Thereisastrongassociationbetweenthequalityof

workplacerelationshipsandjobsatisfaction,stress,and

turnover.

•Itfosterssocialresponsibilityawareness.

@PearsonCopyright©2019,2017,2015,2013PearsonEducation,Inc.AllRightsReserved.

DescribetheManagersFunctions,

Roles,andSkills(1at4)

•Manager:Someonewhogetsthingsdonethroughother

peopleinorganizations.

•Organization:Aconsciouslycrdinatedsocialunit

composed