欧洲空中客车飞机公司8D报告撰寫(中文版) .doc

DATE\@dd/MM/yyyy01/04/2009

Thisdocumentistobeusedasaguideonly.

AirbusOwner:

WhoistheAirbuscoordinatingperson

Date:

Whenthe8-Dwasinitiated.

8D撰寫日

SupplierName:

SupplierOwner:

ProductName/PN:

AircraftType:

ReferenceNumber:

CurrentStatus

Immediateactionscomplete

(Step4)

立即對策改善完成

PermanentActionsActionsdefined.

(Step6defined,notimplemented)

永久對策已定義但尚未執行

LongTermCorrectiveActionimplemented.Monitoring/evaluatingeffectiveness.

(Step6Implemented)

長期改善對策已被執行.監控/評估其效果(第6步已實施)

LongTermCorrectiveActionconfirmedeffective.Problemclosed.

(Step8Closed)

長期改善對策已確認有效.問題已得到解決.

Briefdescriptionoftheproblem問題簡述

Whatarethedifficulties(includedataandevidence)?問題點是什麼?(包括數據和證據)

Accuratelydescribetheproblemandgainacommonunderstandingofit.準確描述問題所在並達到共同理解.

Doallpartiesagreethedefinitionandresultingimpact?是否所有責任單位認同問題所述和其影響?

Ifithasoccurredbefore,whatisthehistory?若此問題之前有發生過,失敗履歷為何?

Whatisthecurrentprovedaveragelevelofnonconformance–attachdocumentationandKPI’s

目前可證明出的不合格的平均水平為何–附上文件資料和關鍵績效指標

Ifameasureofthetrendoftheproblemisnotalreadyavailablethenimplementonenow.

如果問題的趨向程度未知,則馬上實施評估動作.

Withoutthisinformationyoucannotjudgetheeffectofyouractions.Transfertheinformationobtainedintothissectionofthe8-D.atappropriateintervals.

若無此信息就無法判斷你所下的對策的有效性.把得到的相關信息,在一定時效內放入8D部分.

Whatisthespecification?

規範/規格是怎樣的?

Problemrecognition:

問題:

Effect-Somethingresultingfromacause.後果-從某個【因】導致的【果】

Cause-Somethingproducinganeffect.

原因-產生後果的原因

TheproblemstatementisafactualdescriptionofthePROBLEMEFFECTandisjustasimpledescriptionoftheSYMPTOMS.問題的陳述是問題影響的因素描述,且只是問題症狀的簡單描述.

Whyisthereanactiontotakeplace?為什麼要進行改善措施?

Customerimpact,costimpact,safetyimpact.客戶影響、成本影響、安全性的影響.

Doallpartiesagreethedefinitionandresultingimpact?是否所有責任單位認同意問題所述和其影響?

Whendiditoccur?問題何時發生?

Whenistheproblemreporteddefect