铁路客运站售票岗位作业李秀聪课件.pptxVIP

主讲人：李秀聪Lecturer:LiXiucong铁路客运站售票岗位作业TicketingPositionOperationsattheRailwayPassengerTrafficStation

六字始发改签法Six-wordEndorsementMethodatOriginatingStation一接二问三输四做五核六交ReceiveAskEnterGiveCheckDo

接过车票（接过乘车凭证或购票证件)，审核原票票种、发到站、经由、有效期、有无涂改一接1.Receive六字始发改签法Six-wordEndorsementMethodatOriginatingStationTakeovertheticket(theridingcredentialorticketpurchasecertificate),reviewtheoriginaltickettype,thedepartureandarrivalstations,thepathway,validityperiod,andcheckwhetherthereisanyalteration.

问清旅客需要改签的日期、车次、席别，确认是否符合改签条件二问2.Ask六字始发改签法Six-wordEndorsementMe