航空乘务英语试题及答案 .docxVIP

航空乘务英语试题及答案?

1.Whatisthestandardgreetingforwelcomingpassengersonboardanaircraft?

A)Goodmorning,welcomeaboard.

B)Hello,weregladyouvechosenourairline.

C)Goodevening,welcometoourflight.

D)Thankyouforflyingwithustoday.

Answer:A)Goodmorning,welcomeaboard.

2.Whichofthefollowingphrasesisusedtoinformpassengersthatthecabincrewispreparingfortakeoff?

A)Pleasefastenyourseatbelts.

B)Wearenowreadyfordeparture.

C)Theaircraftisabouttotaxi.

D)Preparefortakeoff.

Answer:B)Wearenowreadyfordeparture.

3.Howshouldaflightattendantannouncetheavailabilityofdutyfreeitems?

A)Wouldyouliketopurchasedutyfreeitems?

B)Ourdutyfreeselectionisnowavailable.

C)Wehavedutyfreeproductsforsale.

D)Feelfreetobrowseourdutyfreeitems.

Answer:B)Ourdutyfreeselectionisnowavailable.

4.Whatisthecorrectwaytoofferassistancetoapassengerwhoneedshelpwiththeirluggage?

A)CanIhelpyouwiththat?

B)Youneedhelpwithyourluggage?

C)Letmetakethatforyou.

D)Doyouneedassistancewithyourbags?

Answer:D)Doyouneedassistancewithyourbags?

5.Howshouldaflightattendantinformpassengersabouttheinflightmealservice?

A)Wewillbeservingdinnershortly.

B)Wouldyouliketoorderyourmeal?

C)Lunchisincludedinyourflight.

D)Pleaseremainseatedforthemealservice.

Answer:A)Wewillbeservingdinnershortly.

6.Whichphraseshouldbeusedtoinformpassengersthatthelavatoriesareoutoforder?

A)Therestroomsaretemporarilyunavailable.

B)Pleaseusethelavatoriesontheotherside.

C)Thewashroomsarecurrentlybeingcleaned.

D)Weapologizefortheinconvenience,thelavatoriesarenotworking.

Answer:D)Weapologizefortheinconvenience,thelavatoriesarenotworking.

7.Whatistheappropriatewaytoaskapassengeriftheyneedanyadditionalassistan