DB3706_T83—2023_拥军门店服务规范_烟台市 conv.pdfVIP

ICS03.080

CCSA20

DB3706

烟台市地方标准

DB3706/T83—2023

拥军门店服务规范

-1-

DB3706/T83—2023

目次

前言..................................................................................II

1范围................................................................................1

2规范性引用文件......................................................................1

3术语和定义..........................................................................1

4服务象............................................................................1

5基本要求............................................................................1

6服务内容............................................................................1

7服务质量要求........................................................................2

8评价与改进...........................................