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mckinsey -借助个性化的人工智能培训和辅导工具为电信员工赋能 Empowering telecom employees with personalized AI-powered training and coaching tools.docx

mckinsey -借助个性化的人工智能培训和辅导工具为电信员工赋能 Empowering telecom employees with personalized AI-powered training and coaching tools.docx

    CASESTUDY

    Empoweringtelecom

    employeeswithpersonalizedAI-poweredtrainingand

    coachingtools

    DeutscheTelekomworkedwithMcKinseyexpertsandQuantumBlack,AIbyMcKinsey,tobuildandlaunchacapabilitybuildingenginethat’shelpedupskill8,000agents

    workinginthefieldandatcallc

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