2025年职校酒店英语试题及答案.pdfVIP

2025年职校酒店英语试题及答案

一、单项选择题（每题2分，共10题）

1.Whatisthebestwaytoaddressaguestwhohasarrivedat

thehotellateatnight?

A.Informthemthatthefrontdeskisclosed.

B.Askiftheyneedanyassistance.

C.Ignorethemandwaitforthenextday.

D.Chargethemextraforarrivinglate.

Answer:B

2.Howshouldahotelstaffmemberrespondtoaguests

complaintabouttheirroom?

A.Defendthehotelspolicies.

B.Offerasolutionorapologize.

C.Ignorethecomplaintandhopeitgoesaway.

D.Asktheguesttoleavethehotel.

Answer:B

3.Whatistheproperwayto