2026年商业相关性报告(英)-29页.pptx

2026CommerceRelevanceReport

Conversational

Commerce

IsChanging

HowShoppers

Decide

Whyguidancematters—

andwhereshoppersdrawtheline

Nowinitssixthyear,thestudywasconductedinpartnershipwithathird‑partyresearchfirmandisbasedonasurveyof4,000shoppers.

Acrossthed

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